Exchange takes only whitelisted sales into account when generating the sales graphs in listings.
Whitelisted sales are orders that Exchange is able to verify because they were processed through your store's checkout.
Currently, whitelisted sales are limited to the following:
- Online Store
- Draft Orders (this does not include Draft Orders that have been manually marked as paid)
- Buy Button
- Mobile App
- Amazon Sale Channel
Exchange also pulls revenue data from sales made through some third-party apps. Unlike the sales verified through the channels listed above, Exchange can not guarantee that the revenue generated through these apps is accurate as it relies on third-party applications built outside of Shopify. These whitelisted apps are:
- ReCharge Recurring Billing & Subscriptions
- Recurring Orders & Subscription Box App by Bold
- CartHook Checkout
- eBay LINK
- inkFrog Open
- Codisto LINQ
- Edit Order by Cleverific
Other than the channels and apps listed here, sales generated from a checkout system hosted outside of Shopify cannot be whitelisted. The sales data on listings is not modifiable. We recommend including information about third-party sales in your listing's description and upload any screenshots that may validate these sales.