The first step in becoming the new owner of a business on Exchange is to message a seller from their listing. Once you have a reply from the seller, you can take the next steps to making an offer by using either the "Reply" button or "Make an offer" button in the seller's reply. Clicking either of these buttons will take you to your Exchange buyer inbox.
Alternatively, you can access your Exchange buyer inbox on desktop by clicking on your name in the top-right hand of your screen as in the below image, followed by clicking "Inbox".
If you happen to be using the Exchange Marketplace on your mobile device or tablet and wish to access your Exchange buyer inbox, you will need to access the menu in the top left of your screen and then click "Inbox".
The ability to make an offer will only be available once the seller has responded to your first message.
In the below images from the Exchange website, you can see that you must click "Add offer" and then type in your offer value in USD, followed by clicking the "Send" button. You are able to click "Remove offer" if you do not want to proceed. Keep in mind that you must confirm that you are financially capable of completing the transaction because instalments and partial payment options are not available.
If you have already sent in an offer, but wish to cancel it, you can click "Cancel offer" as seen in the image below.
As soon as your offer is accepted, the seller will create the Escrow transaction. Once the seller creates the Escrow transaction from your offer, you'll receive an email from our payment partner Escrow.com with the details of the transaction and instructions on how to pay the seller. Here's why you should only use Escrow.